Shipping Service

Shipping Service

Which areas do Ascot Bathroomware  deliver to?

Yes we deliver nationally.

How much does delivery cost?

The delivery cost is $40 within the Melbourne metropolitan area. Outside the Melbourne Metropolitan area, the delivery cost will be provided on request.

How long after I place my order will it be dispatched?

Your order will be dispatched by the next business day assuming the product is in stock.

Am I able to track my order and delivery status?

When your order has been processed you will receive an email with all the relevant order information along with the contact details. Should you wish to talk to a member of our despatch team, please call our Heathmont store on (03) 9720 6699.

Can I modify my order?

Once an order has been received unfortunately it cannot be amended. You can place a new order for additional product requirements. You can also cancel your order as long as it has not been dispatched. Please contact our Customer Service team on (03) 9720 6699, to check the status of your order.

Do deliveries require a signature on delivery?

A signature will be required on delivery of goods.

What if there is an item missing from my delivery?

Please contact our Customer Service team on (03) 9720 6699 and we will look into it for you.